Frequently asked questions
How do your shirts remove CO₂?
A portion of every sale is used to fund removal of CO₂ from the atmosphere by donating to Climeworks. They specialize in Direct Air Capture (DAC) technology which pulls CO₂ out of the air and stores it in rocks deep underground for thousands of years.
You can learn more about this process at Climeworks' website HERE. And check out a more detailed view of their technology focused portofolios HERE.
When is the CO₂ removed?
The carbon you remove will appear in your Impact Dashboard within 24 hours of your purchase. Climeworks guarentees the CO₂ will be removed with 7 years of year of purchase. We will notify you when your carbon removal is fulfilled by Climeworks.
How much CO₂ is produced?
Each shirt is estimated to have produced 7.564417 kg or about 17lbs of CO2 emissions . HERE is the breakdown of those emissions calculated for us by Promo Originals.
What is the return policy?
We are not accepting returns at this time. All sales are final. As we continue to grow and expand this may become available in the future. Thank you for understanding.
What happens if I have issues with my order?
Though we don't offer returns, please reach out to us if the product you received does not match your order, is damaged, or did not arrive. We will do our best to work with you on a case by case basis.
When will I get my order?
Orders typically ship within 5-8 business day and will be delivered via USPS. You will receive a tracking number upon purchase.
How much does shipping cost?
Shipping is calculated based on the size of your order. For orders of 1-2 shirts shipping cost is $9. For orders of 3+ shirts, shipping is $15 and will ship in two or more packages.